Frequently Asked Questions
Everything you need to know about your Clarkson New York experience.
What is the standard shipping time for orders?
We offer standard shipping across the United States, typically arriving within 3-5 business days. International shipping times vary by location but usually take 7-14 business days.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Clarkson New York accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.